Engagement surveys’ mislead - high productivity comes from alignment

According to Mark Murphy, Leadership IQ’s CEO, his team researched 207 companies and came up with a surprising metric: In 42% of the companies, the employees who do the worst job are the ones who feel the most “engaged.” At the same time, the middle and high performers in those firms feel disconnected from their jobs and not very motivated to come to work every day.

Companies should be worried about these findings, says Murphy, because high performers tend to thrive on feeling involved and challenged. They also act as company ambassadors with clients, customers and potential hires. If they are bored or they feel under-appreciated, they will stop talking up their employer, mentally unplug from their work, start looking for opportunities elsewhere and eventually jump ship. Turnover costs kill the bottom line - they bleed companies to death.

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